FAQ

I am unfamiliar with shipping terms. Is there a glossary available to help me to understand them?

View our A-Z of Shipping Terms.

What are Incoterms?

View Incoterms Rules in a separate link.

I have shipped my goods using JLB. How can I track them?

You can track your shipment online.

How do I request a quote from JLB for my freight shipment?

Fill out our "Request a Quote" form.

Where can I find guidelines to importing my goods?

See "Customs Clearance" - expand the "Key to Clearing Imported Goods" section.

Where can I find guidelines to exporting my goods?

See "Freight Services - Additional Services" - expand the "Key to Exporting from Jamaica" section.

What is "Consolidation"?

For an explanation of consolidation see "Freight Services - Ocean" - expand the "Fcl & Lcl, Cargo Consolidation" section.

What documents do I need for carriage of goods by air?

See "Freight Services - Air" - expand the "Global Air Cargo" section.

What documents do I need for customs clearance?

See "Customs Clearance" - expand the "Documents Required for Clearance" section.

Where do I find a Metric Conversion table for my freight needs?

See the "Conversion Metrification Table"

Where can I find the nearest JLB Location for my freight forwarding needs?

All our locations and contact information are listed on our contact page.