Frequently Asked Questions (FAQs)

Support

FAQs

Everything you need to know about JLB International and Shipping your goods. Can’t find the answer you’re looking for? Please reach out to our team.
I HAVE SHIPPED MY GOODS USING JLB. HOW CAN I TRACK THEM?
Complete the tracking form and we'll help you.
HOW DO I REQUEST A QUOTE FROM JLB FOR MY FREIGHT SHIPMENT?
WHERE CAN I FIND GUIDELINES TO IMPORTING MY GOODS?
See "Customs Clearance" - expand the "Key to Clearing Imported Goods" section.
WHERE CAN I FIND GUIDELINES TO EXPORTING MY GOODS?
See "Freight Services - Additional Services" - expand the "Key to Exporting from Jamaica" section.
WHAT IS "CONSOLIDATION"?
For an explanation of consolidation see "Freight Services - Ocean" - expand the "Fcl & Lcl, Cargo Consolidation" section.
WHAT DOCUMENTS DO I NEED FOR CARRIAGE OF GOODS BY AIR?
See "Freight Services - Air" - expand the "Global Air Cargo" section.
WHAT DOCUMENTS DO I NEED FOR CUSTOMS CLEARANCE?
Customs Clearance" - expand the "Documents Required for Clearance" section.
See "
WHERE DO I FIND A METRIC CONVERSION TABLE FOR MY FREIGHT NEEDS?
WHERE CAN I FIND THE NEAREST JLB LOCATION FOR MY FREIGHT FORWARDING NEEDS?